“item” is the term used below to describe all products brought from the website.
All Images on this website are ownership of Amelia Friend, no use or publishing of any imagery is permitted unless formally agreed with Amelia Friend.
All items brought though this website are sold by Amelia friend. They are returnable only if they arrive damaged or faulty. No returns will be given if the product has been used. Due to the viewing of products online colours and finishes may vary from the images. Due to the nature of natural fabrics and fibres please do take care not to transfer colour from the item to your furnishings or other surfaces. No compensation will be given if your other belongings/surfaces have been damaged due to lack of care for your item. Items will be shipped within 3 working days of ordering - if ordering bespoke items or made to order items this will be longer - please agree this with Amelia before proceeding with payment.
If you have purchased a ticket for a makers event this will not be able to be re-funded if you are unable to make it. You may be able to re-schedule the event if you are unable to make it due to illness however this needs to be agreed up to 5 days before the event directly with Amelia. No refunds will be given if you don’t turn up on the day with no prior warning or if you fail to notify Amelia 5 days before the event. If there isn’t a scheduled event happening soon a gift voucher will be refunded, this will only be redeemable on makers workshops and not products.
All Parties organised though this website are final upon payment. This should be paid at least 30 days prior to event. Please discuss any extras or changes you wish to make to your party booking directly with Amelia. Parties can only be booked with a minimum number of people - see page for details. If minimum number of guests is not met on the day, full payment will still be taken as agreed when booking .